
The Problem
Most small stores do zero follow-up when a customer abandons their cart — a large share of that revenue is recoverable, but only if someone (or something) follows up fast.
The Solution
- A customer starts checking out on Shopify but doesn't complete the purchase
- The abandoned checkout is captured and logged to a live tracker (Google Sheets)
- If there's no purchase within 1 hour, a local LLM writes a personalized reminder email
- Still no action 24 hours later → a second AI email offers a 10% discount
- Still nothing 24 hours after that → a final AI email creates urgency
- If the customer completes checkout at any point, the sequence stops immediately, and a thank-you email with a personalized upsell goes out instead
- Every week, the store owner gets an automated summary of exactly how much revenue this system recovered
Tech Stack